1, We guarantee to provide new defect-free products, and provide related drawings and other technical documents related to the product. After the arrival of the goods at the site, will also send technical personnel to the scene to do free technical guidance, training, guidance installation, commissioning. 
2, after receiving your response to product quality problems 2 hours to reply, responsible for handling the quality of the product, until your satisfaction. 
3, after the operation of the project, our company will send the inquiry group led by chief engineer to collect the feedback about the product quality and other information, in order to improve. 
4, our company to provide customers with after-sales service hotline, technical hotline, warranty hotline. To ensure that the relevant departments 12 hours of service, key personnel opened 24 hours mobile phone service. 
5, the product factory pass rate of 100%, defects found during the warranty period / potential defects, our company is responsible for free repair or replacement, and compensation for losses. Free technical advice and services. 
6, All products will be promptly and accurately sent to the customer designated locations, with the product packed with product manual and certificate, such as customer needs, our company will send the staff to visit the scene to guide the installation, commissioning.